Get in Touch

This page explains how to contact Green Cari Marketing LLC, the operator of northcasino-canada.ca. Please use the details below for questions, feedback or requests relating to the website.

Contact information

Email: [email protected]

Address: Hamilton Development Unit B, Charlestown, St. Kitts & Nevis

Written enquiries may be sent by email or by post to the address above. Email is the preferred method, as it allows us to handle your enquiry more quickly.

Help and support

We handle every enquiry in a fair, courteous and confidential manner. The following standards describe how we deal with messages received through our contact channels.

How to write to us

To help us respond accurately, please include the following in your message:

• your full name and a valid email address for our reply;
• a clear description of your question or concern;
• any relevant details, such as the page of the website concerned or the date on which the matter arose.

Please do not send passwords or full payment card details by email. We will never ask for them.

Response times

• Acknowledgement: we aim to confirm receipt of your message within two business days.
• General enquiries: we aim to send a full reply within five business days of receipt.
• Complex matters: where an enquiry requires further review, we will tell you so and keep you informed of progress.

Business days are Monday to Friday, excluding public holidays in St. Kitts & Nevis. Messages received outside these days are treated as received on the next business day. Response times are targets and may vary depending on the volume and nature of enquiries.

Complaints

If you are dissatisfied with a reply or with the service you have received, please write to us at the email address above and put the word "Complaint" in the subject line. We will review the matter, and we will send you our response in writing.

Privacy of your correspondence

We use the personal information you provide only to deal with your enquiry and to keep a record of our correspondence. We do not share it with third parties except where the law requires us to do so.