Responsible Gaming
Our commitment
Green Cari Marketing LLC, the operator of northcasino-canada.ca, supports responsible gaming and believes gambling should only ever be a form of entertainment. It is not a way to earn income or to recover losses.
Gambling is intended only for adults. Anyone under the legal gambling age in their province or territory of residence must not gamble or use gambling services. Adults should check the minimum age that applies where they live and gamble only with licensed operators.
We encourage everyone to gamble only with money they can afford to lose, to set limits before they play, and to seek support at the first sign of difficulty.
Risk indicators
Gambling can become a problem gradually. The following signs may indicate that a person is losing control over their gambling:
- Spending more money or time on gambling than originally planned.
- Chasing losses by continuing to play in an attempt to win back money already lost.
- Borrowing money, selling possessions or neglecting bills and other financial obligations in order to gamble.
- Feeling restless, anxious or irritable when trying to reduce or stop gambling.
- Hiding gambling activity from family and friends, or being untruthful about it.
- Neglecting work, studies or family responsibilities because of gambling.
If one or more of these signs sound familiar, it is advisable to take a break and consider using the tools and support services described below.
Self-ban options
Licensed casinos offer voluntary self-exclusion to players who wish to stop gambling for a time. A player can usually choose between:
- a fixed exclusion period, such as several months or a year, or
- an indefinite exclusion, which stays in place until the player makes a formal request to end it, where the rules of the operator allow this.
Self-exclusion requests are normally made directly to the licensed casino, through its customer support team or the responsible gaming section of its service. In addition, national self-exclusion schemes may allow a person to request exclusion from several licensed operators at once. Details of how to join such a scheme are available from licensed operators and from provincial support services.
During an exclusion period, the player should not attempt to open new accounts or gamble with the operators concerned. We also recommend removing gambling applications and using blocking software on personal devices for added protection.
Control options
Licensed casinos generally provide a range of tools that help players stay in control of their gambling. These may include:
- Deposit limits: a cap on the amount a player can add to their account per day, week or month.
- Loss limits: a cap on the amount a player can lose within a chosen period.
- Time limits: a cap on the total time a player spends gambling within a chosen period.
- Session limits: a maximum length for a single period of play, after which the session ends.
- Reality checks: regular on-screen reminders showing how long a player has been playing and how much has been spent.
- Cooling-off periods: a short break from gambling, usually lasting from one day to several weeks.
Players should review the options offered by the casino they use and set their limits before they begin to play. Limits can usually be lowered at any time, while a request to raise or remove a limit often takes effect only after a waiting period.
Getting help
Anyone concerned about their own gambling, or that of someone close to them, should seek support. Free and confidential help is available through provincial helplines such as ConnexOntario 1-866-531-2600.
Anonymous self-help groups for people affected by gambling also meet in many communities and online. Speaking with a family doctor or a qualified counsellor can be another useful first step.
If gambling is causing financial difficulty, consider speaking to a professional debt adviser. If you are experiencing severe distress or thoughts of self-harm, contact local emergency services immediately.
Contact us
Responsible gaming inquiries: [email protected]